Purchasing
Placing an Order
It is exceptionally easy to purchase products from kangol.com. You can purchase two ways:
- Online - Place an order directly on our site using a credit card
- Phone - Call toll-free 1-866-852-6465
Website Orders
Online ordering is available 24 hours every day and is the quickest way to receive product from kangol.com!
- Select the product(s) you want to order, indicating the quantity for each item, and then place your item(s) into your shopping cart.
- Fill in the required credit card information.
- Provide a valid billing address for your credit card and phone number.
- Provide a valid shipping address if different from your billing address.
- You will receive a shipment confirmation via e-mail as soon as your order has shipped.
Online Safety
It is safe to order with us. When you use your credit card to shop at kangol.com, your transaction is secure and your privacy is protected. Our servers provide advanced encryption technology to safeguard your personal information.
Payment Options
Kangol.com proudly accepts the following forms of payment:
- Visa
- MasterCard
- American Express
- Discover
- PayPal
- Amazon Pay
- Shop Pay
All charges will be in United States dollars. Please check Currency Converter if needed.
Please Note: Visa Giftcards may not work on Kangol.com
Order Processing
When will my order by processed?
Orders are processed the day that we receive them and are usually shipped within one to two business days thereafter.
Order Confirmation
When the order has been submitted online, you will automatically receive an e-mail confirmation. Additionally, you will be provided your order number on the order confirmation page. Please make note of this number in case you have questions regarding your order.
Order Status
To check the status of your order you can visit our web site and track your purchase through your account or e-mail us anytime at . Please include your name, address, and order confirmation number in addition to your question so that we may assist you as quickly as possible. If you are a registered member of kangolstore.com, you can login to your account to view your order status.
Backorders
On occasion we may temporarily run out of stock if an item is in high demand. When that happens, we will immediately email you with the expected shipping date. Most items that are backordered should return to stock within 2 weeks. We will contact you once the item is back in stock to advise you that it is available for purchase.
Cancelling an Order
Order Changes
If we have not yet shipped your order, you may request a change or cancellation to your order by emailing us at or calling us at 1-866-8-KANGOL. Be sure to include your name, address, and order confirmation number with your email and provide complete details on the information that you would like to correct or change. Once we've changed your order, we will send you an email confirmation. If we are unable to change or cancel your order, we will notify you immediately. If your order has already shipped, we are unable to cancel or modify the order. Shipping charges will not be refunded and will be the customer’s responsibility if the order is refused upon receipt.
Promotions
Coupons
One coupon per customer. Excludes select styles, Gift cards, tax, shipping, and previous purchases. Discount does not combine with other coupons.
Kangol Gift Card Disclaimer on Promotional Gift Cards
- Treat this promotional gift card code as cash. Note that the value of it will not be replaced if it is lost or stolen. This code is redeemable for Kangol.com merchandise only.
- This promotional gift card code is valid for two years from the date of issuance.
- It is redeemable at Kangol.com for goods and services not exceeding the remaining balance on the promotional electronic gift card.
- Important Card Information: For gift card balance, terms and expiration date, email customerservice@kangol.com. Note this card is property of the issuer.
- Your use of this gift card constitutes acceptance of these terms: $25 free e-Gift Card bonus valid on purchases of $90 before tax and shipping and after discount. $25 e-gift card will be sent to the email address used to place the order in a separate email after order has shipped. Offer ends 6/12/21; 11:59PM PST.
- This gift card may be applied toward any purchase made on the website Kangol.com. This gift card is not exchangeable for cash.
- Gift Cards purchased do not have an expiration date.